Terms of Service

1. Acceptance of Terms

By accessing or using Manfarang, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, do not use the service.

2. Description of Service

Manfarang is an AI-powered sales development platform that automates cold email outreach for B2B businesses. The service includes: generating ideal customer profiles from your website, discovering and verifying lead contact information, writing personalized email sequences using artificial intelligence, sending emails through your connected inbox, automated follow-ups, and AI-powered reply classification. Emails are sent from your own email account, not from Manfarang infrastructure.

3. Merchant of Record

All payments for Manfarang are processed by Lemon Squeezy, which acts as the Merchant of Record. Lemon Squeezy handles billing, invoicing, VAT/sales tax collection, and payment disputes. When you subscribe to Manfarang, your commercial relationship for payment purposes is with Lemon Squeezy. Lemon Squeezy's terms of service apply to all payment transactions.

4. Eligibility

You must be at least 18 years old to use Manfarang. By creating an account, you represent that you meet this age requirement and that you have the legal capacity to enter into these terms.

5. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate information when creating an account. Each person may maintain only one account. You must notify us immediately if you suspect unauthorized access to your account.

6. Free Trial

New users receive a 7-day free trial upon first signup. No credit card is required for the trial. The trial is granted once per email address and is non-renewable. Deleting your account and re-signing up does not grant a new trial.

7. Subscriptions and Billing

Manfarang offers subscription plans (monthly and annual) with varying feature limits including leads per month, emails per day, connected inboxes, and sequence steps. All payments are processed by Lemon Squeezy as Merchant of Record. Subscription management, including cancellation and payment method updates, is handled through the Lemon Squeezy customer portal accessible from your account settings. Subscriptions renew automatically unless cancelled before the end of the current billing period.

8. Refund Policy

All purchases are final and non-refundable. Because Manfarang offers a 7-day free trial with no credit card required, you have the opportunity to evaluate the service before committing to a paid subscription. By subscribing, you acknowledge that no refunds will be issued for any reason, including partial billing periods, unused features, or early cancellation.

9. Connected Inbox and Email Sending

Manfarang sends emails through your own Gmail or Microsoft Outlook account, connected via OAuth. By connecting your inbox, you authorize Manfarang to:

• Send emails on your behalf according to your campaign settings
• Read incoming replies to classify them as positive, negative, or neutral
• Access your email account within the scope granted by the OAuth permissions

You are solely responsible for the content sent from your email account, your domain reputation, and your email deliverability. Manfarang is a tool that acts on your instructions; you remain the sender of all outbound emails.

10. Email Compliance and Anti-Spam

By using Manfarang, you agree to comply with all applicable anti-spam and email marketing laws, including but not limited to the CAN-SPAM Act (United States), GDPR (European Union), CASL (Canada), and any other applicable regulations in your jurisdiction. Specifically, you agree to:

• Only send emails to business contacts for legitimate B2B outreach purposes
• Not use the service to send unsolicited bulk email to personal email addresses
• Honor unsubscribe and opt-out requests promptly
• Not use deceptive subject lines or misleading sender information
• Include accurate identification of yourself or your business in outreach emails
• Comply with all sending limits set by your email provider

Manfarang reserves the right to suspend or terminate your account if we determine, at our sole discretion, that you are using the service for spam or in violation of applicable laws.

11. AI-Generated Content

Manfarang uses artificial intelligence (powered by Anthropic Claude) to generate ideal customer profiles, email copy, and reply classifications. AI-generated content is provided as suggestions and starting points. You are responsible for reviewing, editing, and approving all content before it is sent. Manfarang does not guarantee the accuracy, appropriateness, or effectiveness of AI-generated content. You acknowledge that AI-generated emails are sent under your name and from your email account, and you accept full responsibility for their content.

12. Acceptable Use

You agree not to misuse the service, including but not limited to:

• Attempting to gain unauthorized access to any part of the service
• Reverse engineering, decompiling, or disassembling the application
• Scraping, data mining, or automated extraction of content
• Interfering with the service's operation or other users' access
• Using the service to send emails promoting illegal products or services
• Circumventing plan limits or usage restrictions
• Sharing account credentials with third parties
• Using the service for any unlawful purpose

13. Third-Party Services

Manfarang integrates with third-party services to provide its functionality, including Hunter.io for lead discovery, Anthropic Claude for AI features, Gmail API and Microsoft Graph API for email sending, and Lemon Squeezy for payments. Your use of Manfarang may be subject to the terms and conditions of these third-party services. Manfarang is not responsible for the availability, accuracy, or policies of third-party services.

14. Affiliate Program

Manfarang offers an affiliate program through Lemon Squeezy. Affiliate commission tracking, payouts, and program terms are managed entirely by Lemon Squeezy. Affiliates are subject to Lemon Squeezy's affiliate terms and conditions. Manfarang does not manage affiliate payouts directly.

15. License Grant

Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use Manfarang for your business purposes in accordance with your subscription plan.

16. Intellectual Property

The Manfarang name, logo, and application code are the property of Manfarang. You retain full ownership of your business data, including your ICP configurations, campaign settings, and any content you create or edit within the service. Lead data obtained through the service (names, emails, company information) is sourced from third-party providers and is subject to their respective terms of use.

17. Data and Lead Information

Lead contact information provided through Manfarang is sourced from Hunter.io and is provided on an “as available” basis. Manfarang does not guarantee the accuracy, completeness, or deliverability of lead data. You are responsible for verifying that your use of lead data complies with applicable data protection laws in your jurisdiction.

18. Disclaimer of Warranties

The service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Manfarang does not warrant that the service will be uninterrupted, error-free, or that emails sent through the service will be delivered, opened, or result in replies.

19. Limitation of Liability

To the fullest extent permitted by law, Manfarang shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, business opportunities, or data, whether incurred directly or indirectly, arising from your use of the service. This includes, without limitation, damages arising from emails sent through the service, lead data inaccuracies, AI-generated content, or any impact on your email deliverability or domain reputation.

20. Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms, including misuse of email sending features or spam-related activity. You may delete your account at any time through your account settings. Upon deletion, all your data will be permanently removed within 30 days as described in our Privacy Policy.

21. Governing Law

These terms shall be governed by and construed in accordance with the laws of Sweden. Any disputes arising from these terms or your use of the service shall be resolved in the courts of Sweden.

22. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of changes by updating the “Last updated” date at the top of this page. Continued use of the service after changes constitutes acceptance of the updated terms.

23. Contact

If you have questions about these Terms of Service, please contact us at support@manfarang.com.